Privacy Policy

PART 1: WHAT INFORMATION WE COLLECT

As part of the buying and selling process on our website (www.2sonscandleco.com), we collect personal information such as your name, address, email, and phone number when you make a purchase or create an account. Additionally, we collect information through cookies and similar technologies, such as your IP address, browser type, and session information, including page response times, length of visits, and page interaction details. This data helps us improve our services and provide a better user experience.

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PART 2: OUR PLATFORM

Our website is hosted on the Wix.com platform, which provides us with an online platform to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and general applications, secured on servers behind a firewall. Data may be transferred internationally in compliance with applicable data protection laws. We retain personal data only as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.

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PART 3: PAYMENT SECURITY

All direct payment gateways used by our company adhere to PCI-DSS standards, ensuring the secure handling of credit card information. Payment data is encrypted using SSL technology during transmission. Payment transactions may be processed by third-party providers, whose privacy policies apply.

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PART 4: DISCLOSURE

We may disclose your personal information if required by law, in response to legal processes, or if you violate our Terms and Conditions. In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of that transaction.

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PART 5: THIRD-PARTY SERVICES

We use third-party services, such as payment processors and logistics providers, to conduct business. These third parties collect only the information necessary to complete specific transactions. For more information, please refer to the privacy policies of these third-party providers. Additionally, some third parties may track your interactions on our site; this will be disclosed where applicable.

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PART 6: CONSENT TO PURCHASE

By using our site, you confirm that you are of legal age to purchase products online. For users under [insert age, typically 13 or 16], parental consent is required to make purchases.

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PART 7: HOW WE CONTACT YOU

We may contact you via email, phone, text, or postal mail to notify you about your order, troubleshoot issues, conduct surveys, or inform you about company updates. You can opt out of promotional communications by following the unsubscribe instructions provided in our emails.

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PART 8: HOW TO REMOVE YOUR DATA

If you wish to withdraw consent for us to process your data or exercise your right to be forgotten, please contact us at 2sonscandleco@gmail.com. We will delete your personal information from our systems unless we are required by law to retain it.

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PART 9: OUR RIGHTS IN REGARDS TO OUR PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. If we make material changes, we will notify you via email or through a prominent notice on our site. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at sales@2sonscandleco.com. You may also request a copy of your data in a commonly used format.

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Last updated August 27th, 2024